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Interchange and its programs

From strength to strength

For over 30 years, Interchange Shoalhaven, a registered NDIS provider, has offered personalised support for individuals with a disability in our region. Services include individual and group supports, day programs, accommodation options and support coordination. We run specialised programs that promote life skills, physical activity, creativity, and community involvement.

Interchange Shoalhaven is committed to empowering people with disabilities, helping them engage with their community and develop independence.

Our Board and Senior Management team promote the following into our culture:

Our Vision:

We see a community where all people have choice and the ability to participate in society.

Our Purpose:

To enable the people we serve to live their life, their way.

Our Core Values:

Care, Openness, Respect and Proactivity

Members of the Board

Michelle Miran
Chair of the Board

Michelle, a retired CEO and management consultant, has extensive experience in vocational education and the not-for-profit sector. Beginning her career as a TAFE teacher, she developed programs for people with intellectual disabilities and co-founded the Western Sydney Citizens Advocacy Group. With broad management experience, she excels in strategic planning and workforce development. Michelle has received many awards for her contributions to training, including a Telstra Business Award, and has lived in the Shoalhaven for 30 years.

Jane Moore
Board Member

Jane has extensive experience in ethical leadership and positive management across various sectors, particularly with disability clients and organizations. She began her career with DOCS in a specialist disability unit for State Wards and has been recognized with awards such as the NSW Premier’s Award and a Commissioner’s Commendation. Jane is dedicated to her community through her work on the Interchange Board, ensuring quality services within the NDIS framework.

Dr. Kimberley McMahon-Coleman
Board Member

Dr. Kimberley McMahon-Coleman is an educator dedicated to supporting students from rural, remote, and non-traditional backgrounds. With postgraduate qualifications in English Literature, Teaching, Educational Leadership, and Special Education, she has over 20 years of experience at the University of Wollongong, including roles as a Learning Development Lecturer. Kimberley has played a key role in securing over $3.6 million in funding through Destination Australia grants to attract students to UOW's regional campuses.

Michelle Spooner
Board Member

Michelle has extensive experience as a senior executive and general manager, with a proven track record in health, insurance, education, and professional services. Specialising in transformational leadership, strategy execution, and operational efficiency, she has led major projects in both corporate and public sectors. As Director of Blue Sky Above Pty Ltd, Michelle continues to deliver strategic solutions for business growth, while fostering stakeholder engagement and cultural improvements.

Damon Walker
Board Member

Damon is a strong advocate for improving services for people with disabilities in the Shoalhaven. Living with physical and neurological disabilities himself, Damon understands firsthand the importance of accessible and quality support. He has helped many community members with disabilities secure funding and has volunteered to support people with Parkinson's disease and other mobility conditions.

Erica Jones
General Manager - Services

Erica is an experienced general manager with expertise in disability support, the commercial sector, and community services. She specialises in organizational development and quality management, enhancing operational efficiency and driving strategic growth. With a strong background in managing change and implementing continuous quality improvement strategies. Erica holds a Master’s in Management & Professional Practice and is pursuing an MBA. She serves on the board of the Jervis Bay Maritime Museum and engages in various community initiatives.

Sarah Ottley
Community Engagement Specialist

Sarah Ottley has extensive experience in the disability and not-for-profit sectors and is passionate about supporting people with disabilities. She combines a deep understanding of the NDIS with a strong community focus, dedicating time to engaging locally to enhance the support provided by Interchange Shoalhaven. Previously, Sarah served as a voluntary governor at a school specializing in the education of children with intellectual disabilities and Autism.

Get in Touch

Please contact us on 02 4423 0255 and ask to speak to one of our Coordinators.

Call us on 02 4423 0255 Send Us a Message