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Interchange Shoalhaven is committed to ensuring each participant has access to fair and equitable procedures for dealing with complaints and disputes. Complaints and disputes will be dealt with promptly.

Interchange Shoalhaven welcomes all feedback, including complaints and compliments and any complaint received will not harm the ability for a participant to receive future services. Feedback is critical in ensuring that the organisation can effectively review and develop its services.

Board Letter to Participants and Employees

Compliments and Complaints

Category

About Home

Date

10 August 2018